• About Us
  • Our People
  • News
  • Brexit
  • FAQ
  • Contact


Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875



Freight Charge:
The price for the freight vehicle.

Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

2 passenger is already included in the price.

Passenger Charges:
£19 and €25 per person.


The Ending of Staged Customs Controls and EIDR

Changes on our Europoort & Zeebrugge to Tilbury, Hull & Teesport routes for all customers using EIDR and C Status

From the 1st January 2022, the ‘HMRC Simplified Frontier Customs Declaration Procedures’ (also known as Staged Customs Controls) will be coming to an end and Full Customs Controls will be in place for Imports into the UK.

This means that you will no longer be able to declare your P&O Ferries shipments on our North Sea Routes into the UK, under ‘Entry in Declarant's Records’ (EIDR) or ‘C’ status, which both represent ‘Cleared or SCC eligible goods’.

In addition, it will no longer be possible in Destin8 (Port Community System) to utilise the Transaction code RRE (Removal Request).

What do I have to do?

As you can no longer ship under the EIDR process, you will need to decide if you are going to ship your goods with P&O Ferries under Transit formalities or make full import customs declarations for standard goods, and using the Temporary Storage model, by claiming and clearing your entries in Destin8.

It is important for you to discuss with your customer(s), who will be responsible for making your UK Import Clearance Declarations for the goods you are transporting and when. Once this has been decided, the goods will need to be claimed by you or your customs agent upon arrival in the UK.

If you are shipping driver accompanied units or any units under Transit, the mandatory use of the UK Government’s Goods Vehicle Movement Service (GVMS) means customs formalities can be processed en-route, and before arrival of the goods in the UK, which will in turn provide you with a smoother customs release process within the UK arrival port.

For more information on shipping with us under GVMS on our North Sea Routes, click here.

If you or your Customs Agent are unable to raise the customs declarations yourselves, please contact us and register your interest in our new Customs Clearance Service via your Account Manager or email clearance@poferries.com.

Get In Touch