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BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Additional Passengers:
For ancillary passenger charges for each route visit our Ancillary charges pages

P&O FERRIES

ACCESSIBILITY

P&O Ferries is fully committed to making its products and services accessible to all users

P&O Ferries Ltd will endeavour to make its web sites accessible to the widest possible audience irrespective of the way in which they browse the web. This is a part of our wider company objective of making the customer the centre of all that we do at the port, on our ships, over the telephone and on the web.

Some notes to our approach to creating an accessible website

  • Text on the site can be resized for ease of reading. To do this:
  • In Internet Explorer go to ‘View’ menu, choose ‘Text Size’ and select your required size
  • In Firefox, go to the ‘View’ menu, choose ‘Text Size’ and select your required size
  • If you are using a PC and have a mouse with a scroll-wheel, for both of the above browsers you can quickly resize text by holding down the ‘Ctrl’ key (bottom left of the keyboard) and scrolling the mouse wheel
  • All meaningful images have ‘alt’ tags (a text alternative which describes the picture) which can be read by screen reader software

We would welcome your views in order to enable us to continually improve this web site. If you have any comments or suggestions, please email webmaster@poferries.com

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