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BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Passengers:
2 passenger is already included in the price.

Passenger Charges:
£19 and €25 per person.

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P&O FERRIES

OUR PEOPLE

Our freight experts are located all over Europe and their many years of experience can find a solution to every challenge.

Hull

AD

Adriaan DavisonFreight Planner

Dublin

AD

Adrienne DelaneyCustomer Operations Clerk

Calais (France)

AB

Alain BertinKey Account Manager

Southern Europe

Alberto Santolaya

Alberto SantolayaKey Account Manager

Tilbury

AM

Andrew MorrisFreight Sales and Planning Manager

Hull

AR

Andrew RoeCustomer Operations Clerk

Arthur Murphy

Arthur MurphyFreight Sales and Planning Manager

Hull

AM

Ashley MillsCustomer Operations Clerk

Dover

Astrid Mayo

Astrid MayoProcess Excellence Manager

Larne

CB

Cathy BellSupervisor

Dublin

CM

Charles MulvennaCustomer Operations Agent

Dover

Cristian Felicetti

Cristian FelicettiBusiness Performance Manager

Hull

DM

Dave McDonaghFreight Planner

Hull

DS

David StonesCustomer Operations Clerk

Larne

EC

Elaine CampbellSupervisor

Belgium

FV

Frank VanslembrouckFreight Sales Manager

George Smeets

George SmeetsGlobal Key Account Manager

Larne

GM

Geraldine McLaughlinCustomer Services Agent

Dublin

GL

Gerard LynchCustomer Operations Clerk

Hull

HC

Hayleigh CoddCustomer Support Coordinator

Hull

HB

Heather BostersCustomer Operations Clerk

Poland & Eastern Europe

Henryk Kaluzny

Henryk KaluznyFreight Sales Manager

Northern Ireland

HC

Hugh CahoonKey Account Manager

Dover

IV

Iris VollmerCustomer Support Coordinator

Larne

JM

Jade MorrowCustomer Services Agent

Jillian Camani

Jillian CamaniSales Coaching Manager

Larne

JD

Jillian DuffinCustomer Services Agent

Larne

JB

Jodie BellCustomer Services Agent

Dover

JL

Jonathan LawBusiness Analyst

Hull

KT

Kara ThorntonCustomer Operations Clerk

Kim Swan

Kim SwanHead of Freight Sales Short Routes/Ireland

Dover

KC

Kyle CaldwellCustoms Declarations Supervisor

Hull

LF

Lucy FaichneyFreight Planner

Hull

ML

Marina LarvinFreight Sales Executive

Republic of Ireland

MC

Michael CallaghanKey Account Manager

Hull

MC

Michael CurrinsFreight Planner

Dover

Michaela Walton

Michaela WaltonFreight Sales Executive

Nick Pank

Nick PankHead of Freight Sales North Sea/Thames

Dublin

PR

Patrick RoeCustomer Operations Clerk

Hull

PC

Paul ChambersCustomer Operations Clerk

Germany

PF

Paul FullerKey Account Manager

Tilbury

PR

Paul ReevesSupervisor

Dover

Rebekka Davies

Rebekka DaviesFreight Sales Executive

Dover

RA

Richard AbbottCustoms Declarations Assistant

Hull

RF

Richard FloaterFreight Planner

Hull

RV

Richard VaughanCustomer Operations Clerk

Netherlands

Robin Westerholt

Robin Westerholt Freight Sales Manager

Netherlands

SL

Stefanie LonnevilleFreight Sales Manager

Hull

SC

Stella CousinsCustomer Operations Clerk

Larne

SM

Stephen McGarelCustomer Services Agent

Hull

TK

Tracy KirkCustomer Operations Clerk

United Kingdom

Trevor Hadley

Trevor HadleyKey Account Manager

Hull

VK

Vikki KingCustomer Operations Clerk

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