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BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Passengers:
2 passenger is already included in the price.

Passenger Charges:
£19 and €25 per person.

P&O FERRIES
Calais Dover Europoort Zeebrugge Hull Tilbury Teesport Larne Cairnryan

RouteTilbury - Europoort

Offering excellent rail connections in both Tilbury and Europoort, this service provides an interconnected network option to customers, with the earliest arrival time on the Thames.

Service
ROPAX
Crossing Time
ROPAX:9h
Frequency
ROPAX:12 Sailings/Week

SAILING SCHEDULE

ARRIVAL CUT-OFF TIMES TILBURY

Driver Accompanied Non-Dangerous Units:
60 Minutes Before Sailing (Mon-Sun)

Unaccompanied Trailer Units, Non-Hazardous:
60 minutes before sailing (Mon-Sun)

Unaccompanied Lift Units, Non-Hazardous:
120 Minutes Before Sailing (Mon-Sun)

All Dangerous Units:
120 Minutes Before Sailing (Mon-Sun)


Port Opening Hours:
24 Hours

Lifting Facilities:
Mon - Fri: 00.00 to 23.59
Sat: 00.00 to 01.29
06.00 to 21.29
Sun: 06:00 to 23:59

Containers: Mon - Fri: 00:00 to 23:59
(*Reduced Cover 03.00 to 04.00)
Sat: 00.00 to 01.29
06.00 to 21.29
Sun: 06:00 to 23:59

Trailers:
Mon-Sun: 00:00 to 23.59


Rail Connections:
Yes

Plug-in Facilities Provided

Tilbury
Depart
Europoort
Arrive
Monday 10:45 20:45
Tuesday 10:45 20:45
Wednesday 10:45 20:45
Thursday 10:45 20:45
Friday 10:45 20:45
Saturday 17:30 -
Sunday - 07:45

Timetable Subject To Change

Ancillary Services at Tilbury Port

Storage Facilties (On Terminal / Overflow Land)

Quay Plug & Monitoring Points

Cross Dock

Warehouse (Ambient / Chilled / Frozen)

Truck Wash (New Service)

Workshop Repair Services

Customs Clearance

Rail Handling

Abnormal Loads Over 100 Tonnes

Loose Shipments (Pallets)

Berth Availability for 3rd Party LoLo & RoRo

Inspection Gantry for Lift Units

Restows of Shifted Loads on Trailers

Truck Operator Licenses (Subject to Contract)

Unit Types

Unit types with a tick can travel on the Tilbury-Europoort route.
If you have or carry an abnormal load, dangerous goods, bloodstock, livestock or pets please contact us.

Vehicle Trailer
  • TRLTrailer
  • FLTFlat
Vehicle Truck
  • SDVDriver Accompanied Units
  • UNNSDVUnaccompanied SDV
Vehicle Van
  • SFVVan/Small Freight Vehicle
  • TRATractor Unit Only
Vehicle Swap Body
  • CNTContainer
  • S/BSwap Body
Vehicle Tanker
  • L/TLift Tank
Vehicle Others
  • EXUImport/Export Unit
  • EXMFarm Machinery
  • CVNCaravan
  • MISCMiscellaneous

DRIVER SERVICES

We take our freight drivers’ experience on board very seriously and we offer a variety of comforts to make their time with us as restful as possible.

  Driver
Cabins
  Showers
  Free Meals
on-board
iconSurvey

Did you sail with us today?

We’d love to hear your feedback.

Take Our Survey

Tilbury

Plaza Building
Tilbury 2
Fort Road
West Tilbury
TILBURY
RM18 8UL

Telephone +44(0) 1304 862537

Email freightops.tilbury@poferries.com

Europoort

P&O Ferries Ltd
Benelux Haven
Luxemburgweg 2
Havennummer 5805
3198 LG Europoort (Rotterdam) 
Netherlands

Telephone +31(0) 181 255300

Email freight.europoort@poferries.com

CAN WE HELP?

How do I open an account?

If you intend to ship more than 20 times a year, please email us at info.freightsales@poferries.com, or call us on +44 (0)1304 863875

I do not have a ticket or account with you. Can I still ship?

Yes – whether you are a new customer, an infrequent customer, or just making a one-off shipment, we will happily get you there. Contact us or log on to pofreight.com to find out more about using our App or website for one-off bookings.

Contact us

BAF CHARGES

Our current surcharge per unit:

0 to 8 Metres

£27.78

€32.50

>8 Metres

£50.00

€58.50

See BAF Charges

Our Fleet

Built in 1993, Norbank began her service on the Hull-Europoort route and in 2002 was transferred to the Liverpool to Dublin freight route. She has capacity to carry 125 freight units with a headroom clearance of 4.65m.

IMO Number - 9056583

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