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BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Passengers:
2 passenger is already included in the price.

Passenger Charges:
£19 and €25 per person.

P&O FERRIES

Ancillary Charges

Full schedule of Ancillary Charges for all P&O Freight routes.

Valid from 1 July 2023.

PORT TERMINAL CHARGES


Storage for Shipped Import/Export Units Only (Including Caravans) (Wet Ports)


HULL & TEESPORT TERMINALS

TILBURY TERMINAL EUROPOORT & ZEEBRUGGE TERMINALS

First 4 Days (Per Day or Part Thereof)

FOC FOC FOC FOC FOC FOC
Day 5 to 24 (Per Day or Part Thereof) £19.00 €24.00 £19.00 €24.00 £12.00 €15.00
Day 25 + (Per Day or Part Thereof) £25.00
€31.25 £25.00
€31.25 £20.00 €25.00

Storage for long and wide vehicles (out of gauge) are subject to availability. Costs are advised at the time of enquiry.

 

Frustrated Export Storage Charges for Non Shipped Units Returned to Road (Dry Port (Dray In/Dray Out)


HULL & TEESPORT TERMINALS TILBURY TERMINAL EUROPOORT & ZEEBRUGGE TERMINALS
Per Day or Part Thereof £30.00 €37.50 £30.00 €37.50 £24.00 €30.00
Lifting Charges per Double Lift (for Lift Type units) - Dry Port £48.00
€60.00 £60.00
€75.00 £64.00 €80.00

Units loaded with dangerous goods cannot be accepted for storage at any Terminal.
Storage for long and wide vehicles (out of gauge) are subject to availability. Costs are advised at the time of enquiry.

Rail Related Storage / Lift Charges Non Ferry Related Units


EUROPOORT & ZEEBRUGGE TERMINALS
First 4 Days (Per Day or Part Thereof) FOC FOC
Day 5 and Beyond (Per Day or Part Thereof) £25.00 €30.00
Huckepack Trailers (Both Ferry and Non-Ferry Related) - Lifting Charge per Unit - Rail £53.60 €67.00
Lift Operations -Rail Related Lift Units £64.00 €80.00

 

Terminal Plug-in Charges


HULL & TEESPORT TERMINALS TILBURY TERMINAL EUROPOORT & ZEEBRUGGE TERMINALS
Per Day or Part Thereof £32.00 €40.00 £34.00 €43.00 £32.00 €40.00

 

Terminal To Terminal Shunting Charges


HULL & TEESPORT TERMINALS TILBURY TERMINAL ZEEBRUGGE TERMINAL
Per Shunt £61.00 76.00 £64.00 80.34 Upon Request
Per Double Lift (Lift Type Units Only) £48.00 €60.00 £60.00 €75.40 £64.00 €80.00
Shunt by Road to PSA/CSP (Non Hazardous) N/A N/A £60.00 €75.00
Barge Shunt (Inc. 1 Lift) 20'  N/A  N/A £68.00 €85.00
Barge Shunt (Inc. 1 Lift) 30' N/A N/A £76.00
€95.00
Barge Shunt (Inc. 1 Lift) 40/45' N/A N/A £84.00 €105.00 

 

Import/Export Customs Examination Charges


HULL TERMINAL TEESPORT TERMINAL TILBURY TERMINAL EUROPOORT & ZEEBRUGGE TERMINALS
Contents Inspection (Shunt & Admin)  £80.00 €100.00  N/A £80.00 €100.00 £80.00 €100.00
X-Ray Examination £110.00 €138.00 £110.00 €138.00 £110.00 138.00 N/A
Partial Turnout £138.89
€174.00 £138.89 €174.00 £138.89
174.00 N/A
Full Turnout £369.72 €462.00 £369.72 €462.00 £369.72 €462.00 N/A

Extra charges of the above may occur when extra equipment and warehouses/cold stores are required.


Berth Move


ZEEBRUGGE
Changing Quay on our own Terminal (Time Permitting) £1,280.00 € 1,600.00
Changing to Quay Outside our own Terminal (Time Permitting)
£3,840.00 € 4,800.00
  

Transhipment


HULL TERMINALS TEESPORT & TILBURY TERMINALS EUROPOORT TERMINALS
Labour per Hour (Dayshift Weekdays) £25.00 €31.00 Rate Upon Request
£56.00
€70.00
Labour per Man (Dayshift Weekdays) £25.00 €31.00 Rate Upon Request £420.00 €525.00
Re-stowage per Ton £22.00 €28.00 Rate Upon Request Rate Upon Request
Additional Lifts with R/S and Forklift £48.00 €60.00 Rate Upon Request £60.00 €75.00
Reach Stacker (Subject to Lifting Points) £120.00 €150.00  Rate Upon Request Rate Upon Request

 

Fuel for Broken Down Machines


HULL TERMINALS* TEESPORT & TILBURY TERMINALS EUROPOORT TERMINALS
Fuel per Litre - Minimum Charge* £20.00 / €24.00* Rate Upon Request Rate Upon Request
Rate Upon Request
Labour/Admin Fee per Invoice* £40.00 €50.00 Rate Upon Request £40.00 €50.00

 


STANDARD ADDITIONAL CHARGES

STANDARD ADDITIONAL CHARGES  DOVER - CALAIS LARNE - CAIRNRYAN
1st Driver Free £15
2nd Driver Free £25
Additional Adults £20
£25
Child (0-15 Years Old)* Free £13
Plug-in N/A N/A
Dangerous Goods £10 £20
Dangerous Goods Class 7 Admin Fee
(Not Refundable, Regardless of Cancellation)
£250 (+£10, standard haz charge)  N/A
DG Labels - Each £2 £5 - £15 per set
Hi Viz Vest ** N/A £5
High Van Surcharge *** >2.5m = £5 N/A
Width Surcharge 25% per 50 cm > 2,5 m 25% per 50 cm > 2,5 m
Weight Surcharge N/A £115/10t > 50t
Livestock Surcharge 25% £25
Out of Gauge Vehicles Category 1 and 2 £40 N/A
Out of Gauge Vehicles Category 3 £120 N/A
Marine Gas Oil (BAF)  BAF BAF

 

STANDARD ADDITIONAL CHARGES DOVER -CALAIS LARNE - CAIRNRYAN
1st Driver Free €19
2nd Driver Free €31
Additional Adults €25
€31
Child (0-15 Years Old)* Free €16
Plug in N/A
N/A
Dangerous Goods €12 €26
Dangerous Goods Class 7 Admin Fee
(Not Refundable, Regardless of Cancellation)
€313 (+€12, standard haz charge) N/A
DG Labels - Each €3 €6 -  €18 per set
Hi Viz Vest ** N/A €8
High Van Surcharge *** >2.5m = €6  N/A
Width Surcharge 25% per 50cm >2.5m 25% per 50cm >2.5m
Weight Surcharge N/A
€144/10t >50t
Livestock Surcharge 25% €31
Out of Gauge Vehicles Category 1 and 2 €50 N/A
Out of Gauge Vehicles Category 3 €150 N/A
Marine Gas Oil (BAF) BAF
BAF

Out Of Gauge Dover/Calais


LENGTH WIDTH WEIGHT
Category 1 16.6 - 20m 2.6 - 3m
44 - 48 tonnes
Category 2 20 - 25m 3 - 4m 48 - 72 tonnes
Category 3 25.1m > 4m > 72 tonnes >

 

STANDARD ADDITIONAL CHARGES NORTH SEA - HULL NORTH SEA - TEESPORT TILBURY - ZEEBRUGGE TILBURY - EUROPOORT
1st Driver Free Free Free  Free
2nd Driver £60 £60
£60  £60
Additional Adults £120
£120 No Additional Adults Permitted No Additional Adults Permitted
Child (0-15 Years Old)* £60
£60 No Children Allowed  No Children Allowed
Plug in £12
£12 £12  £12
Dangerous Goods £21 £21 £21  £21
Dangerous Goods Class 7 Admin Fee
(Not Refundable, Regardless of Cancellation)
£250 (+£21, standard haz charge) Hull/Rotterdam N/A N/A N/A 
DG Labels - Each £7.50 - £22.50 per set
£7.50 - £22.50 per set
£7.50 - £22.50 per set
£7.50 - £22.50 per set 
Hazardous Good Enquiries/Shipment £50 >10 UN numbers £50 >10 UN numbers £50 >10 UN numbers £50 >10 UN numbers 
High Vest ** N/A N/A N/A  N/A
Width Surcharge 2.51m to 2.99m = 10% per 30cm
2.51m to 2.99m = 10% per 30cm
2.51m to 2.99m = 10% per 30cm
2.51m to 2.99m = 10% per 30cm 
3.00m to 5.00m = 100% 3.00m to 5.00m = 100%  3.00m to 5.00m = 100%
 3.00m to 5.00m = 100%
> 5.01m= 200% > 5.01m= 200% > 5.01m = 200% > 5.01m = 200% 
Weight Surcharge £14/1t > 100t
£14/1t > 100t £110/10t > 80t £110/10t > 80t 
Livestock Surcharge N/A N/A N/A N/A
Export Clearance Charges (ex UK only)

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = £12

Subsequent Consignments = £2 per additional consignment

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = £12

Subsequent Consignments = £2 per additional consignment

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = £12

Subsequent Consignments = £2 per additional consignment

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = £12

Subsequent Consignments = £2 per additional consignment

Self Drive No Show Fee
(See Below For Further Information)
£42 Hull/Rotterdam N/A 100% Cancellation Fee
 £42 Tilbury/Europoort
Marine Gas Oil (BAF) BAF
BAF BAF
 BAF

MUCR = Single Consignment or Master Unique Consignment Reference.

 

STANDARD ADDITIONAL CHARGES NORTH SEA - HULL NORTH SEA - TEESPORT TILBURY - ZEEBRUGGE TILBURY - EUROPOORT
1st Driver Free Free Free Free 
2nd Driver €75 €75
€75 €75 
Additional Adults  €150
€150  No Additional Adults Permitted  No Additional Adults Permitted
Child (0-15 Years Old)* €75
€75 No Children Allowed  No Children Allowed
Plug-in €15
15 €15  €15
Dangerous Goods €26
€26 €26 €26
Dangerous Goods Class 7 Admin Fee
(Not Refundable, Regardless of Cancellation)
€ 313 (+€ 26, standard haz charge) Hull/Rotterdam
N/A N/A  N/A
DG Labels - Each €9 - €28 per set
€9 - €28 per set €9 - €28 per set  €9 - €28 per set
Hazardous Good Enquiries/Shipment €63 >10 UN Numbers
€63 >10 UN Numbers €63 >10 UN Numbers  €63 >10 UN Numbers
Hi Viz Vest ** N/A N/A N/A  N/A
Width Surcharge 2.51m to 2.99m = 10% per 30cm
2.51m to 2.99m = 10% per 30cm
2.51m to 2.99m = 10% per 30cm
 2.51m to 2.99m = 10% per 30cm
3.00m to 5.00m = 100% 3.00m to 5.00m = 100% 3.00m to 5.00m = 100% 3.00m to 5.00m = 100% 
> 5.01m= 200% > 5.01m= 200% > 5.01m = 200%  > 5.01m = 200%
Weight Surcharge €18/1t > 100t
€18/1t > 100t €140/10t > 80t €140/10t > 80t 
Livestock Surcharge N/A N/A N/A N/A 
Multiple DUCR Porcessing (ex UK only)

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = €13

Subsequent Consignments = €3 per additional consignment

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = €13

Subsequent Consignments = €3 per additional consignment

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = €13

Subsequent Consignments = €3 per additional consignment

Single Consignment or MUCR = Free Of Charge

Secondary Consignment = €13

Subsequent Consignments = €3 per additional consignment 

Self Drive No Show Fee
(See Below For Further Information)
€52.50 Hull/Rotterdam  N/A Tilbury/Zeebrugge - 100% Cancellation Fee
€52.50 Tilbury/Europoort
Marine Gas Oil (BAF) BAF
BAF BAF
BAF 

MUCR = Single Consignment or Master Unique Consignment Reference.

* Must be immediate dependant of the driver
** Only available in Cairnryan
*** Vans & lorries up to 8.00m long

The Marine Gas Oil (MGO) surcharges mentioned above are revised monthly and published separately here: BAF.


Late Cancellations / No Show Fees

TILBURY - ZEEBRUGGE SERVICE:

Please be aware that a 100% late cancellation fee will apply to all cancellations made after midday for bookings on evening departures of the same day along with cancellations made after 14:00hrs for bookings on the following day morning departures. Weekend departures must be cancelled no later than 14:00hrs on the preceding Friday. This charge will also apply if the booked vehicle does not arrive for shipment. Charges will be at the full freight rate but will not include surcharges.

HULL - EUROPOORT & TILBURY - EUROPOORT SERVICE:

Please be aware that set fees are in place for late cancellations and no shows for self drive bookings. Please ensure we are informed of cancellations/no shows at least 30 minutes before published sailing time, to avoid being charged.

DOVER - CALAIS / HULL - EUROPOORT DANGEROUS GOODS CLASS 7:

Due to the cost require to insure the shipment, any bookings of Class 7 Dangerous Goods will not have the Class 7 surcharge refunded if the crossing is not used/cancelled.

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