BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Passengers:
2 passenger is already included in the price.

Additional Passengers:
£19 and €25 per person.

P&O FERRIES

CONTACT US

Whether you have a query about your booking or are curious for more information on our lead time at check-in – our teams are always on hand 24/7 and ready to help.

For all commercial freight enquiries, from Monday - Friday 08:00 - 17:00, please contact P&O Freight sales office on:

P&O Freight Sales and Marketing
Channel House
Channel View Road
Dover, Kent
CT17 9TJ
United Kingdom

For all freight operational or route specific enquiries please contact our port offices. Please note that our team can help with freight queries only.

Get In Touch