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Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875



Freight Charge:
The price for the freight vehicle.

Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

2 passenger is already included in the price.

Passenger Charges:
£19 and €25 per person.



Take a look at our mostly commonly asked questions regarding setting up an account, booking and what you can carry as freight.

Abnormal Loads

What is an abnormal load?

Abnormal load is any vehicle or unit that exceeds the maximum width, height or weight that we accept on our vessels, further details are available on our Abnormal Loads page. 

How do I book an abnormal load?

To book an abnormal load, you need to speak to the relevant Freight office. Please ensure that you contact us well in advance as there is paperwork involved that must be submitted at least 24 hours before travel.

What do I need to do if I’m travelling with abnormal (out of gauge) load on Dover – Calais route?

First, please make a booking via our freight offices in Dover or Calais, then download the Abnormal Load (Out of Gauge) form, fill it out and email it to freightops.dover@poferries.com (for shipments from Dover) or freightops.calais@poferries.com (for shipments from Calais). You need to allow 24 hours for the form to be processed, so please ensure you have sent the form to us well in advance to avoid disappointment.

The form is valid for Dover to Calais and Calais to Dover out of gauge shipments only.

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