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BOOKING FLOW HELP

Booking flow consists of 5 steps:

  • Route selection/li>
  • Goods type
  • Vehicle type
  • Passenger details
  • Confirmation & payment

Once you have paid for the booking you will receive a waybill number. Using your waybill number - you can go to the port anytime during the booking validity period - and check in.

Mon - Fri: 8.00am – 5.00pm UK time

Mon - Fri: 8.00am – 5.00pm UK time

+44 (0)1304 863875

freightsupport@poferries.com

PRICING

Freight Charge:
The price for the freight vehicle.

BAF:
Bunker Adjustment Fuel/Fuel surcharge. Reviewed every month against the cost of low sulphur fuel.

Passengers:
2 passenger is already included in the price.

Additional Passengers:
£19 and €25 per person.

P&O FERRIES

FREQUENTLY ASKED QUESTIONS

Take a look at our mostly commonly asked questions regarding setting up an account, booking and what you can carry as freight.

Account Facilities

Do I have to have a P&O Ferries account to use the website or App?

No, you don’t need to have a P&O Ferries account to use the website or app, but you will need to register your details beforehand.

What are the benefits of having a P&O Ferries account?

Our account holders benefit from special rates across all of our routes. You will also have your own account manager who is on hand to answer any questions you have. We provide excellent customer service and have a range of driver services you and/or your staff can take advantage of. You can choose from a variety of booking and billing methods to make life easier.

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