P&O FERRIES

OUR COMMITMENT TO YOU DURING CORONAVIRUS

Providing you with a reliable, regular and most importantly safe service across all our routes. Click to find out more

To avoid any doubts we confirm that our Freight routes are fully operational and will continue until any further notice:

  • Calais – Dover – all traffic
  • Zeebrugge – Tilbury – unaccompanied traffic plus maximum of 6 SDVs (driver accompanied units) per sailing
  • Zeebrugge – Hull – single cabin occupancy offer to all freight drivers
  • Zeebrugge – Teesport – unaccompanied traffic plus maximum of 9 SDVs (driver accompanied units) per sailing
  • Europoort – Hull – single cabin occupancy offer to all freight drivers
  • Europoort – Teesport – unaccompanied traffic plus maximum of 6 SDVs (driver accompanied units) per sailing 
  • Liverpool – Dublin – all traffic and freight drivers are offered single cabin occupancy
  • Larne – Cairnryan – all traffic

The most up-to-date sailing schedules are available here.

Our Freight Booking Office staff are fully operational and ready to take your bookings and clarify any operational questions for you.

Please note if you or your freight driver are entering France, the following two certificates must be carried:

EXEMPTION FOR PROFESSIONAL TRAVEL

INTERNATIONAL TRAVEL CERTIFICATE TO MAINLAND FRANCE

For further details on COVID-19 European traffic restrictions, click here.


Useful links

UK: https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas/covid-19-specified-countries-and-areas-with-implications-for-returning-travellers-or-visitors-arriving-in-the-uk

UK: https://www.gov.uk/foreign-travel-advice

UK: https://www.gov.uk/government/publications/temporary-relaxation-of-the-enforcement-of-eu-drivers-hours-rules/temporary-relaxation-of-the-enforcement-of-the-drivers-hours-rules-delivery-of-essential-items-to-retailers

IE: https://www.gov.ie/en/news/7e0924-latest-updates-on-covid-19-coronavirus/#march-16-supply-chain-workers-guidance

NL: https://www.rivm.nl/coronavirus/covid-19/vragen-antwoorden

FR: https://www.gouvernement.fr/info-coronavirus

DE: https://www.bundesgesundheitsministerium.de/coronavirus.html

DK: https://www.sst.dk/da/Viden/Smitsomme-sygdomme/Smitsomme-sygdomme-A-AA/Coronavirus/Spoergsmaal-og-svar

NO: https://www.regjeringen.no/no/tema/utenrikssaker/reiseinformasjon/korona_info/id2691821/

LT: http://sam.lrv.lt/koronavirusas

SE: https://www.krisinformation.se/detta-kan-handa/handelser-och-storningar/20192/myndigheterna-om-det-nya-coronaviruset

EE: https://www.terviseamet.ee/et/uuskoroonaviirus

IE: https://www.gov.ie/en/publication/472f64-covid-19-coronavirus-guidance-and-advice/

BE: https://www.info-coronavirus.be/nl/faqs/

FI: https://thl.fi/en/web/infectious-diseases/what-s-new/coronavirus-covid-19-latest-updates

IT: http://www.salute.gov.it/portale/nuovocoronavirus/dettaglioFaqNuovoCoronavirus.jsp?lingua=italiano&id=228

WHO: https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

IRU: https://www.iru.org/resources/tools-apps/flash-info


For updates on truck queues on European borders visit: https://covid-19.sixfold.com/


Face mask requirements

Following the new rules imposed by the UK Government, from Monday 15 June, anyone travelling on public transport must wear a face covering. This rule applies to all freight drivers and passengers on board our ships.

We have found that many of our customers already have their own face covering/mask, and we ask you to bring one with you when travelling with us. We do appreciate that it may currently be difficult to buy a mask, and therefore until everyone is able to equip themselves, a complimentary facial covering can be provided on request on board our ships. This however subject to availability, so we do recommend you bring your own where possible.


UK Quarantine

Freight drivers are exempt from the 14-day quarantine. However all freight drivers must fill out the Public Health Passenger Locator Form before every journey into the UK. The form is available via the government’s website: https://visas-immigration.service.gov.uk/public-health-passenger-locator-form

You must fill out the form before you reach UK soil. Failure to do so means you may be delayed, turned back or fined.

If you are unable to fill the form out yourself because you do not understand English, the form can be filled out by someone else on your behalf (e.g. forwarder, planner, booking agent). They will need your personal details, including passport number and email, and should give you the reference number of the completed form, because UK Border Force will ask you for this. If you do not have an email address for the form, you can provide either your company email address or noemail@homeoffice.gov.uk


Arriving in Ireland

People arriving to Ireland from overseas are required to restrict their movements on arrival for 14 days. This condition applies to everyone, regardless of which country you have travelled from or your country of citizenship. The only exceptions are if you:

  • enter Ireland from Northern Ireland
  • are an essential supply chain worker, for example, a pilot, seafarer or a haulier/driver of a heavy goods vehicle, who are in Ireland for work.

Guidance on how to restrict your movements is available from the Irish health service

People living in Ireland continue to work remotely from home, where possible. They can travel within a 20-km distance of their home and meet other people that are not part of their household (max 6 people in a group) while still observing the 2-metre distance rule. All retail outlets are open with staggered opening times and social distance measures in place.


Though Coronavirus (COVID-19) is new, P&O Ferries’ infectious disease management procedures are very well established, have a proven track record and comply with all UK and European legal standards. In addition to our routine control measures, we are working with health and transport agencies within the UK and Europe, to ensure your safety is given the utmost priority.

We are open for your freight business and we take care of your freight drivers. We have the capacity to meet any freight demand, and we offer your freight drivers great rest and recreation, hot showers, nice food and plenty of space to stretch their legs and have a relaxing break.

  • Fresh Air
    To prevent the spread of Coronavirus onboard we’ve changed the way we ventilate our ships and have switched from air conditioning to 100% fresh air.
  • Cleaning
    Hygiene is one of the most important safeguards against ill health. In addition to approved cleaning procedures, all of our sanitising and disinfecting chemicals meet European standards.
  • Laundry
    Fresh linens are one of life’s little luxuries, but being visibly clean is not enough! All of our linens, towels, uniforms and the like are washed by specialist laundry service providers, who guarantee that they are thoroughly disinfected.
  • Cabins
    Preventing the spread of ill health is as important as patient care. For this reason, we only use approved cabin cleaning procedures, by trained crew wearing sanitary ‘scrubs’, as worn by doctors and nurses. This means your cabin is not just clean, but hygienically disinfected. Also, on our overnight routes, we offer single occupancy cabins for our freight drivers, minimising close contact, which is an important disease prevention measure.
  • Hand Hygiene Stations
    Hand wash facilities are available in all public toilets, which are located around the ship, and in close proximity to restaurants, coffee shops and bars. For your convenience, we also offer, free to use ’hand hygiene stations’ at various locations around our ships. These ‘stations’ dispense a ‘hygiene gel’ that is proven to be effective against a broad range of bacteria and viruses.
  • Food
    All our food is provided by suppliers that have been subject to independent assessment to ensure they meet the highest hygiene and safety standards. In addition, all our food handling crew receive formal, independently accredited food safety training, as well as regular training updates and knowledge assessments. All P&O Ferries vessels are independently inspected by the UK and European food safety inspectors and all possess the maximum 5 stars under the UK food hygiene rating scheme.

You can help us by making sure that you're observing social distancing of 2m when on board our ships. And also following the on board signage to help guide you around our ships.

Thank you for your continued trust in P&O Ferries, and we look forward to welcoming you on board.


FAQs

Are you still sailing?

All our routes are still sailing as per schedule, please see our Twitter page for the latest sailing information.

Will P&O stop operating any routes?

We continue to run all routes and will keep you updated if anything changes.

What alternative routes can customers use?

We have an extensive route network to Europe and Ireland. Our routes are as follows:

  • Dover - Calais
  • Hull - Zeebrugge
  • Teesport - Zeebrugge
  • Tilbury - Zeebrugge
  • Hull - Europoort
  • Teesport - Europoort
  • Liverpool - Dublin
  • Larne - Cairnryan

Are freight drivers exempt from quarantine?

Freight drivers are exempt from the quarantine requirement however they must fill out a Public Health Passenger Locator Form on the government’s portal before each and every journey.

Will I need to quarantine/self-isolate if I'm travelling on any of the following routes Europoort to Teesport, Zeebrugge to Teesport, Zeebrugge to Tilbury, Europoort to Hull, Zeebrugge to Hull and Calais to Dover?

Exemptions for the quarantine can be found on the UK government's website. Freight drivers are exempt from the quarantine requirement however all arrivals including freight drivers will need to provide locator details for each and every journey via www.gov.uk/uk-border-control.

Will I need to quarantine/self-isolate if I'm travelling on Dublin-Liverpool or Larne-Cairnryan routes?

Travel from The Republic of Ireland and Northern Ireland will not be subject to new rules for entering the UK. For more details please visit the UK government's website.

Will I need to carry a copy of the locator form?

Yes. When you arrive in the UK, you will be asked to show the form you have completed. You can download a copy of the locator form to print out or save on your mobile device.

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