OUR COMMITMENT TO YOU DURING CORONAVIRUS
To avoid any doubts we confirm that our Freight routes are fully operational and will continue until any further notice:
Our Freight Booking Office staff are fully operational and ready to take your bookings and clarify any operational questions for you.
Here are some useful links to local authority websites:
Janette Bell, CEO P&O Ferries, said: “Our trucks, trains and ships are a vital part of Europe’s transport infrastructure. We sail 27,000 times a year between Britain, Ireland and Europe, carrying 2.3m pieces of freight. That’s 44,230 pieces of freight a week, an awful lot of fresh water, fruit, vegetables, medicines and vital supplies.”
“Notwithstanding the current uncertainty, we are confident that our services will keep running. We’re doing everything we can to minimise the risks by intensifying cleaning protocols on board, switching from air conditioning to 100% fresh air and working closely with Public Health England and maritime experts at the World Health Organisation (WHO) to follow best practice on COVID-19.”
“Moreover, ships are divided into separate watches each with a day and night shift. Any crew member who is symptomatic can be isolated. For more than 180 years, P&O’s ships have been designed to keep going in the face of sickness and adversity. Working hand in glove with national governments, our services will continue to play their part in supporting the societies in which we live.”
Though Coronavirus (COVID-19) is new, P&O Ferries' infectious disease management procedures are very well established, have a proven track record and comply with all UK and European legal standards. In addition to our routine control measures, we are working with health and transport agencies within the UK and Europe, to ensure your safety is given the utmost priority.
We are open for your freight business and we take care of your freight drivers. We have the capacity to meet any freight demand, and we offer your freight drivers great rest and recreation, hot showers, nice food and plenty of space to stretch their legs and have a relaxing break.
To prevent the spread of Coronavirus onboard we’ve changed the way we ventilate our ships and have switched from air conditioning to 100% fresh air.
Hygiene is one of the most important safeguards against ill health. In addition to approved cleaning procedures, all of our sanitising and disinfecting chemicals meet European standards.
Fresh linens are one of life’s little luxuries, but being visibly clean is not enough! All of our linens, towels, uniforms and the like are washed by specialist laundry service providers, who guarantee that they are thoroughly disinfected.
Preventing the spread of ill health is as important as patient care. For this reason, we only use approved cabin cleaning procedures, by trained crew wearing sanitary ‘scrubs’, as worn by doctors and nurses. This means your cabin is not just clean, but hygienically disinfected. Also, on our overnight routes, we offer single occupancy cabins for our freight drivers, minimising close contact, which is an important disease prevention measure.
Hand Hygiene Stations
Hand wash facilities are available in all public toilets, which are located around the ship, and in close proximity to restaurants, coffee shops and bars.
For your convenience, we also offer, free to use ’hand hygiene stations’ at various locations around our ships. These ‘stations’ dispense a ‘hygiene gel’ that is proven to be effective against a broad range of bacteria and viruses.
All our food is provided by suppliers that have been subject to independent assessment to ensure they meet the highest hygiene and safety standards. In addition, all our food handling crew receive formal, independently accredited food safety training, as well as regular training updates and knowledge assessments. All P&O Ferries vessels are independently inspected by the UK and European food safety inspectors and all possess the maximum 5 stars under the UK food hygiene rating scheme.
Thank you for your continued trust in P&O Ferries, and we look forward to welcoming you on board.