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FAQs around Coronavirus

Are you still sailing?

All our routes are still sailing as per schedule, please see our Twitter page for the latest sailing information.

Will P&O stop operating any routes?

We continue to run all routes and will keep you updated if anything changes.

Is there enough capacity to guarantee deliveries?

Yes, we have the capacity to meet any freight demand.

I understand that borders are entering a ‘lock-down’ how is commercial transport being impacted?

EU Borders are closed for non-essential travel however the transport of goods has been classed as essential therefore commercial vehicles are permitted to travel.

What alternative routes can customers use?

We have an extensive route network to Europe and Ireland. Our routes are as follows:

  • Dover - Calais
  • Hull - Zeebrugge
  • Teesport - Zeebrugge
  • Tilbury - Zeebrugge
  • Hull - Europoort
  • Teesport - Europoort
  • Liverpool - Dublin
  • Larne - Cairnryan

What about Driver accompanied traffic on freight routes?

In order to protect and isolate our vessels’ crews from outside infection and thereby safeguard a long term operation, we have decided to only accept unaccompanied Freight on the following routes:

  • Europoort – Teesport
  • Zeebrugge – Tilbury
  • Zeebrugge – Teesport

What measures have you put in place to maintain the safety of drivers during crossing?

We take the safety of our customers and staff extremly seriously. Please see our Coronavirus page for a full list of all the additional safety measures that we have implemented.

Are catering or other services available and open?

Yes, food and drinks are available on all our ships.

Are there measures to provide seating with enough space between for our drivers ?

We’ve opened all areas on our ships to freight drivers so they can spread out and take their break while on board, both in comfort and at safe distance from each other. 
 

How can P&O Ferries, as our partner, help us to keep our operations up and running as well as keep our business competitive in this crisis situation?

All P&O Ferries’ services are open and running. We are following intensive cleaning protocols to minimize risk, and are working very closely with Public Health England, and maritime experts at the World Health Organisation to maintain operations. We would also like to remind you, as our partner, that you also have a duty of care to ensure that all freight drivers adhere to all safety protocols and procedures to enable our partnership to continue.