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Whether you have a query about your booking or are curious for more information on our lead time at check-in – our teams are always on hand 24/7 and ready to help.

Operational queries

Our teams at Dover and Calais ports are always available to help:

DOVER OPERATIONS

Camber Building

+44 (0)1304 862539

freightops.dover@poferries.com

Open 24/7

CUSTOMER SERVICE AND GENERAL ENQUIRIES

Channel House

+44 (0)1304 863875

freightsupport@poferries.com

Mon - Fri: 8.00am – 5.00pm UK time