Calais - Dover

Initial Steps

Please continue to book with us as you do now. From 1 January 2021, you will need to submit additional information about your booking, consignment and goods.

Your P&O Ferries booking reference will allow you or your delegate to pre-lodge an export declaration with French customs, as well as the necessary safety and security declarations for both jurisdictions. If you are importing standard goods into the UK, you will have six months to complete import declarations. Imports of controlled goods will have to be declared immediately.

If your vehicle contains high-risk animal or plant products, you should ensure that the driver has the necessary health certificate(s). From 1 April 2021, any animal or plant products must have the necessary health certificate(s).

Before arrival at Calais

Exports from France to the UK receive export clearance in France and must be pre-declared for importation into the UK with a GMR (Goods Movement Reference).

If you're using Union and Common Transit procedures you'll need to prepare your goods and plan your route. You also need to check how to complete the different declarations you'll need. Please see SECTION 1.1.5 of the UK Border Operating Model for details on the process for office of transit when moving goods into GB.

Drivers must have all the relevant documentation specified above before reaching the port or goods will not be able to enter the terminal. P&O Ferries will not be able to process emails containing customs information at check-in.

At check-in in Calais

Drivers of empty trailers should complete our standard check-in process including border exit checks and move to the loading lanes in preparation to board the vessel (accompanied) or take the trailer where instructed within the yard (unaccompanied).

Drivers of all loaded trailers must present the correct declaration GMR to our check-in staff on arrival.

Drivers should inform check-in staff if their vehicle contains live animals, animal products, fish or plant products.

Arrival in Dover

Drivers should follow the appropriate signs on disembarkation. All relevant checks on goods will be performed inland.

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