Find out more about Brexit and how it will affect you
As one of Europe’s leading ferry operators, we know how important it is that you are able to carry out your business as efficiently as possible at all times.
The UK left the EU on 31 January 2020. Negotiations over the future UK-EU relationship are ongoing but either way the standstill transition period currently in force is set to end on 31 December 2020. We are committed to doing all that we can to help you navigate the new trading landscape and have already taken steps to ensure our systems comply with the requirements of the five European countries that we ship between. Governments in the UK and EU have also been working to minimise any disruption.
However given the changes that may be taking place it is important to ensure that you are doing all you can to be prepared. Here are some of the changes that you will need to be aware of.
The UK Government published its Border Operating Model on 25 June 2020 and we are adapting our systems to comply. Further details will be published when available.
The process for importing and exporting goods through British ports will change. There will be phased approach of customs and agri-food checks:
Movements on our Larne to Cairnryan route will be subject to different arrangements. The UK Government published its approach to implementing the Northern Ireland Protocol on 20 May 2020 and publish further detailed guidance on 8 August 2020. The UK Government will establish a new, free service, the Trader Support Service (TSS), which will record electronic information on goods movements into Northern Ireland from Great Britain and the rest of the world.
Please note that the information contained within this document is not exhaustive. While we will make every effort to keep you updated, we recommend that you use the latest information from the UK government. Full details and updates can be found at www.gov.uk/transition including email alerts.
If you have further questions, you can contact us via your regular contact or at email@example.com.
For goods being imported into the EU via Calais, we will require the relevant customs declarations including MRN and corresponding barcode to be presented at check-in.
If you are shipping multiple consignments in a single load to France, you must consolidate these into a single declaration using the ‘enveloppe logistique’ which will enable the driver to only have to present one barcode at check-in. We will scan this document confirming these goods are travelling, and during the crossing the customs status of the goods will be displayed on board in our drivers lounge. This status will dictate your exit route through Calais port on departure of the ship.
To move goods into or out of the EU, you need an Economic Operator Registration and Identification (EORI) number. You can register for and create an EORI number via the customs agencies in the countries that you operate in. This applies to importers or exporters who use a forwarder or customs agent for import and export declarations.
Decide who takes care of the import and export declarations after the end of the withdrawal period and determine whether you will submit import and/or export declarations to each customs authority yourself or whether you will use a forwarder or customs agent for this. It is very important that you make clear agreements with your supply-chain partners as to who performs what action.
Make plans now to ensure that your drivers have all the relevant documentation for the consignments carried on their vehicle before reaching the port and know the procedures for leaving the port of arrival.
You will need to submit more information about your booking, consignment and goods than you currently do. We have amended our terms and conditions to reflect these new obligations and these will be available at on our new portal.
Please continue to book with us as you do now.
All your existing bookings and data already contained in the current system remain available to you in our updated systems.
You will need a booking reference number (waybill) before completing a customs declaration with the relevant customs authorities to import and export goods.
Customs/Safety and Security Declarations
Having previously determined who is responsible for the pre-notification of customs documents, you need to ensure that you or your delegate:
• pre-lodge a UK import or export declaration with HMRC; and
• pre-lodge an EU import or export declaration with French Customs.
To support the flow of goods at the border, if you are shipping multiple consignments in a single load from the UK to France, you must first create an envelope of declarations (‘enveloppe logistique’) that will be transported in the same transport unit. Please visit pro.douane.gouv.fr for more information. This means that at check-in, the driver will be able to present a single barcode and will not have to present all the declarations. You must ensure that you complete this before reaching the Port of Dover.
Exports from the UK to France must receive export clearance in the UK and must be pre-declared for importation into France with MRN barcodes created for scanning before the lorry reaches Dover.
If you are sending freight for shipping on our ferries after the end of the withdrawal period, you must always ensure that your driver has all the relevant documentation before reaching the port or your goods will not be able to enter the terminal. This includes the single envelope of declarations (‘enveloppe logistique’) for multiple consignments.
P&O Ferries will not be able to process emails containing customs information at check-in.
Drivers of empty trailers should complete our standard check-in process including border exit checks and move to the loading lanes in preparation to board the vessel (accompanied) or take the trailer where instructed within the yard (unaccompanied).
Drivers of all loaded trailers must present the correct declaration MRNs (This can be in physical paper form or digitally via a smart device) to our check-in staff if asked on arrival.
On-board vessels travelling to Calais
Drivers should check the TV screens in the Freight Drivers Lounges for information provided by French customs regarding the status of each vehicle. The screen will indicate whether each lorry has been cleared by French authorities to proceed to drive straight out of the port on arrival (green/VERT) or has been selected for examination (orange). The on-board display will show ORANGE-DOUANE and ORANGE-SIVEP depending on the type of inspection required: ORANGE-DOUANE for customs checks; and ORANGE-SIVEP for animal and plant health controls.
Drivers should consult the screens during the voyage, and follow the appropriate signs on disembarkation. Please note that the status may be updated throughout the journey.
Arrival in Calais from Dover
Take either the orange or green lane depending on your clearance status. If green, exit the port (subject to local authorities’ standard exit checks). If orange, follow the appropriate signs after disembarkation in Calais to the relevant inspection area for French Customs (Douane) or French Ministry of Agriculture (SIVEP).
The declarant will be updated on the status of their goods and must ensure that the driver is notified as soon as possible.
It is your responsibility to organise and ensure that all documentation (physical or digital) accompany the driver/unit for shipments. If you are despatching a lorry that contains animal or plant products, you should ensure that the driver has the necessary health certificate(s).
Some goods, such as food, will be subject to animal and/or plant health controls as well as customs controls. In Dover, the driver will not need to produce any health certificates for these goods at check-in, but should simply inform check-in staff if their vehicle contains live animals, animal products, fish or plant products.
Any animal and plant health controls on goods leaving Dover for France will be performed in Calais. Vehicles containing goods that require animal and/or plant health controls will be shown as ORANGE-SIVEP on the screens on board the ship.
All animal and plant health controls on goods arriving in Dover from the EU will be performed inland. The importer will be required to notify the appropriate UK agency that the goods are arriving.
Should you have any queries in relation to the above, please do not hesitate to contact us further through your usual contact or via firstname.lastname@example.org.
It is your responsibility to organise and ensure that all documentation (physical or digital) accompany the driver/unit for shipments. You will also need to check that it is permitted to ship such goods via our ports as currently only Tilbury is in an approved Border Inspection Post (BIP) area. We currently expect mandatory checks to apply to import goods entering EU terminals. You will be responsible for organising checks at our Zeebrugge and Europoort terminals including making appointments at the relevant BIP facility.
Should you have any queries in relation to the above and the attached, please do not hesitate to contact us further through your usual contact or via email@example.com.